Return Policy

The user is responsible for all sales, use, property, or similar taxes and all customs. The user shall pay Objective Market Research for the Service and Content as indicated on the website.

All purchases from Objective Market Research are final. If the user/customer is in doubt, they shall contact us before making a purchase decision. Once the payment has been transferred and the invoice is generated, no refund shall be initiated due to the nature of the content we process. However, if a user feels like an error has occurred during the transaction process, they may contact us at sales@objectivemarketresearch.com.

Once the report is dispatched (In electronic format or a physical copy), the order cannot be refunded under any circumstances. However, refunds can be occasionally offered, based solely on the discretion of the management.

If any contents in our dispatched reports/data are incomplete/missing as to our agreed-upon deliverable, Objective Market Research will provide free customization of the missing content.